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Soo-Haeng Cho

IBM Professor of Operations Management and Strategy

Tepper School of Business

Orcid identifier0000-0001-5158-7591 (opens in a new tab)⁠
  • IBM Professor of Operations Management and Strategy
    Tepper School of Business
  • 412-268-5744
  • Carnegie Mellon University, Tepper School of Business, 5000 Forbes Ave, PIttsburgh, PA, 15213, United States

PROFESSIONAL ACTIVITIES

  • EDITORSHIP
    Manufacturing & Service Operations Management, the 1RR initiative for the 2026 MSOM Conference & SIG Day, Papers Submitted to the Technology, Innovation, and Entrepreneurship (TIE) SIG
    1 Feb 2026
  • EVENT PARTICIPATION
    Seminars
    1 Jan 2026
    McCombs School of Business, The University of Texas at Austin
  • EVENT PARTICIPATION
    Seminars
    1 Jan 2026
    Fox School of Business, Temple University (2025)
  • CMU COMMITTEE SERVICE
    Masters Academic Actions Committee
    1 Aug 2025
  • JOURNAL REVIEWING / REFEREEING
    [Reviewer] M&SOM Technology, Innovation, and Entrepreneurship SIG Conference, London, England
    1 Jan 2025 - 31 Dec 2025
  • FELLOWSHIP
    AI Fellow
    1 Jan 2025
  • CONFERENCE REVIEWING / REFEREEING
    M&SOM Sustainable Operations SIG Conference
    1 Jan 2025
  • EVENT PARTICIPATION
    Seminars
    1 Jan 2025
    School of Management, University College London
  • CMU COMMITTEE SERVICE
    Tepper School Strategic Recruiting Committee
    1 Sep 2024 - 1 Apr 2025
  • EVENT ADMINISTRATION
    [Conference Session Chair] INFORMS Annual Meeting, Seattle, WA
    1 May 2024 - 31 Oct 2024
  • CMU COMMITTEE SERVICE
    OM Visiting Faculty Recruiting
    1 Mar 2024 - 1 Jun 2024
  • AWARDS / RECOGNITION
    Finalist for INFORMS Best Operations Management Paper in Management Science
    1 Jan 2024
  • EVENT PARTICIPATION
    Function
    1 Jan 2024
    Judge, INFORMS M&SOM Student Paper Competition
  • COMMITTEE MEMBERSHIP
    Elliott Dunlap Smith Award Committee
    1 Jan 2023 - 31 Dec 2025
    Member
  • EDITORSHIP
    Production & Operations Management
    1 Jan 2023
  • EDITORSHIP
    Production & Operations Management
    1 Jan 2023
  • AWARDS / RECOGNITION
    INFORMS TIMES Best Paper Award, Runner-Up
    23 Oct 2022
  • AWARDS / RECOGNITION
    INFORMS TIMES Doctoral Dissertation Award, Runner-Up (Given to Neda Mirzaeian)
    23 Oct 2022
  • AWARDS / RECOGNITION
    INFORMS M&SOM (Manufacturing & Service Operations Management) Journal Best Paper Award
    27 Jun 2022
  • AWARDS / RECOGNITION
    Research Grant from the Jewish Healthcare Foundation
    1 Jan 2022
  • AWARDS / RECOGNITION
    Finalist, IBM Best Student Paper Award Competition for the paper co-authored with Neda Mirzaeian
    1 Jan 2021
  • COMMITTEE MEMBERSHIP
    Francis-Walker Scholarship Award Committee
    1 Jan 2021
    Member
  • EDITORSHIP
    Service Science, Special Issue on Innovation in Transportation-Enabled Urban Services
    1 Jan 2020 - 31 Dec 2024
  • AWARDS / RECOGNITION
    First Prize, IBM Best Student Paper Award Competition for the paper co-authored with Neda Mirzaeian
    1 Jan 2019
  • AWARDS / RECOGNITION
    INFORMS TIMES Best Working Paper Award
    1 Jan 2019