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Zoey Jiang

Assistant Professor of Business Technologies

Tepper School of Business

Orcid identifier0000-0003-3354-5851 (opens in a new tab)⁠
  • Assistant Professor of Business Technologies
    Tepper School of Business
  • 412-268-1369 (Work)
  • Tepper School of Business, 5000 Forbes Avenue, Pittsburgh, PA, 15213, United States

PROFESSIONAL ACTIVITIES

  • EDITORSHIP
    Information Systems Research
    1 Jan 2026
  • OFFICE HELD
    INFORMS TIMES & NPD Cluster Chair
    1 Jan 2026
  • OFFICE HELD
    INFORMS TIMES Vice President of Programmes
    1 Jan 2026
  • CMU COMMITTEE SERVICE
    Tepper PhD Committee BT Representative
    1 Jan 2026
  • TEXT INTERVIEW
    Americanbanker (opens in a new tab)⁠
    1 Oct 2025
    The top hurdles to intelligent automation in banking
    MORELEARN MORE (opens in a new tab)
  • TEXT INTERVIEW
    CIO (opens in a new tab)⁠
    1 Oct 2025
    Who’s the real boss of your AI?
    MORELEARN MORE (opens in a new tab)
  • TEXT INTERVIEW
    Forbes (opens in a new tab)⁠
    2 Sep 2025
    ActivTrak Review 2025: Features, Pros And Cons
    MORELEARN MORE (opens in a new tab)
  • TEXT INTERVIEW
    Seattletimes (opens in a new tab)⁠
    1 Jul 2025
    AI is making travel scams nearly impossible to spot
    MORELEARN MORE (opens in a new tab)
  • NON-RESEARCH / INVITED PRESENTATION
    Recent Alumni Speaker at Doctoral Studies Celebration, Ross, University of Michigan
    1 May 2025
    University of Michigan (System)
  • OTHER SERVICE
    INFORMS TIMES Vice President of Membership and Communications
    1 Jan 2025
  • CMU COMMITTEE SERVICE
    UEAC
    1 Jan 2025 - 31 Jan 2026
  • EVENT PARTICIPATION
    Conference
    1 Oct 2024
    Ross Centennial Research Conference 2024
  • JOURNAL REVIEWING / REFEREEING
    Journal of Marketing Research
    1 Sep 2024
  • EVENT ADMINISTRATION
    BT/IS area seminars
    1 Mar 2023
  • JOURNAL REVIEWING / REFEREEING
    Information systems research
    1 Mar 2023
  • JOURNAL REVIEWING / REFEREEING
    Manufacturing & Service Operations Management
    1 Mar 2023
  • EVENT PARTICIPATION
    Annual general meetings
    1 Jan 2021
    INFORMS Annual Meeting
  • JOURNAL REVIEWING / REFEREEING
    Colloquium in Information Science and Technology, CIST
    1 Jan 2020 - 31 Dec 2020
  • JOURNAL REVIEWING / REFEREEING
    Information Systems Research
    1 Jan 2020 - 31 Dec 2020
  • JOURNAL REVIEWING / REFEREEING
    Management Science
    1 Jan 2020 - 31 Dec 2020
  • JOURNAL REVIEWING / REFEREEING
    Manufacturing and Service Operations Management
    1 Jan 2020 - 31 Dec 2020
  • JOURNAL REVIEWING / REFEREEING
    Production and Operations Management
    1 Jan 2020 - 31 Dec 2020
  • AWARDS / RECOGNITION
    Ross T&O Research Productivity Award
    1 Jan 2019